Returns & Exchanges
At Calmi, we want you to feel as comfortable in our clothing as you do in your own skin. If your purchase isn't a perfect fit, we offer a seamless 30-day return and exchange policy for all items in their original, unworn condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the garment is free from any signs of wear or fragrance.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.
- 4.Drop Off and Track
Drop your package at any authorized shipping location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.